PrepDoc AI Platform Terms of Use

May 2026

Acceptance of the Terms of Use

IMPORTANT: EDUCATIONAL / WELLNESS-INFORMATIONAL USE ONLY. THE PREPDOC AI LLC PLATFORM, INCLUDING THE WEBSITE, ANY ACCOUNT-BASED ONLINE OR WEB-BASED SERVICES, AND ANY CONTENT, AI-GENERATED OUTPUTS, AI-ASSISTED REPORTS, QUESTION-AND-ANSWER FEATURES, REPORTS, SUMMARIES, SUBSCRIPTIONS, UPLOAD FEATURES, AND OTHER MATERIALS OR SERVICES MADE AVAILABLE THROUGH THE PLATFORM, IS PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. IT IS NOT MEDICAL ADVICE, LEGAL ADVICE, FINANCIAL ADVICE, OR OTHER PROFESSIONAL ADVICE; IS NOT A SUBSTITUTE FOR PROFESSIONAL CARE, JUDGMENT, OR SERVICES; DOES NOT PROVIDE OR PERMIT DIAGNOSIS OR TREATMENT; AND DOES NOT CREATE A DOCTOR–PATIENT, ATTORNEY-CLIENT, THERAPIST-PATIENT, OR OTHER PROFESSIONAL OR FIDUCIARY RELATIONSHIP BETWEEN YOU AND PREPDOC AI LLC OR ANY OF ITS PERSONNEL, CONTRACTORS, OR SERVICE PROVIDERS. PREPDOC AI LLC MAY COLLECT, RECEIVE, STORE, ANALYZE, AND OTHERWISE PROCESS HEALTH- OR WELLNESS-RELATED INFORMATION, DOCUMENTS, IMAGES, FORMS, AND OTHER MATERIALS THAT YOU CHOOSE TO SUBMIT OR UPLOAD THROUGH THE PLATFORM. HOWEVER, PREPDOC AI LLC IS NOT A HEALTHCARE PROVIDER, TELEHEALTH PLATFORM, ELECTRONIC MEDICAL RECORD OR ELECTRONIC HEALTH RECORD SYSTEM, HIPAA COVERED ENTITY, OR HIPAA BUSINESS ASSOCIATE UNLESS PREPDOC AI LLC HAS EXPRESSLY AGREED OTHERWISE IN A SEPARATE WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF PREPDOC AI LLC. AI-GENERATED OUTPUTS MAY BE INCOMPLETE, INACCURATE, OUTDATED, BIASED, OR UNSUITED TO YOUR PARTICULAR CIRCUMSTANCES AND MUST BE REVIEWED USING YOUR OWN JUDGMENT AND, WHERE APPROPRIATE, BY A QUALIFIED PROFESSIONAL. DO NOT USE THE PLATFORM FOR EMERGENCIES OR URGENT SITUATIONS. IN A MEDICAL EMERGENCY, CALL 911 (OR YOUR LOCAL EMERGENCY NUMBER) IMMEDIATELY.

The Terms of Use are entered into by and between you and PrepDoc AI LLC ("Company," "we," or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, "Terms of Use"), govern your access to and use of the PrepDoc AI consumer-facing, account-based software-as-a-service platform, website, and related subdomains and online services, including any content, functionality, AI-generated outputs, AI-assisted s, educational and wellness materials, question-and-answer features, s, account features, subscription features, tools that permit you to submit or upload health- or wellness-related information and materials, email communications, and services offered on or through the platform (collectively, the "Platform"), whether as a guest or a registered user. The Platform does not provide telehealth services, clinical care, legal services, or other licensed professional services, and is not an electronic medical record system, HIPAA covered entity, or HIPAA business associate unless expressly agreed in writing by the Company.

Read these Terms of Use carefully before you start to use the Platform. By using the Platform, you accept and agree to be bound and abide by these Terms of Use and our Website Privacy Policy (the "Privacy Policy"), which is incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Platform.

If you are creating an account, purchasing or using a subscription, uploading materials, or accessing certain features of the Platform, you will be required to affirmatively indicate your acceptance of these Terms of Use by clicking "I Agree," checking a box, or taking similar affirmative action. By clicking "I Agree" or checking such box, you acknowledge that (a) you have read, understood, and agree to be bound by these Terms of Use and the Privacy Policy; (b) you are at least 18 years of age and meet all eligibility requirements set forth herein; (c) you understand that the Platform is and does not provide medical, legal, financial, or other professional advice or create a professional relationship; (d) you understand that outputs generated through artificial intelligence, including AI-assisted s and question-and-answer responses, may be incomplete, inaccurate, or inappropriate for your circumstances and require independent review; (e) you understand that we may collect and process health- or wellness-related information and materials that you submit or upload through the Platform in accordance with our Privacy Policy; (f) you understand that PrepDoc AI is not a healthcare provider, telehealth platform, electronic medical record system, HIPAA covered entity, or HIPAA business associate unless expressly agreed in writing; and (g) you have been given the opportunity to print or save a copy of these Terms of Use for your records. Your affirmative acceptance, combined with your continued use of the Platform, constitutes your binding agreement to these Terms of Use.

This Platform is offered and available to users who are 18 years of age and reside in the United States or any of its territories or possessions. By using this Platform, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet these requirements, you must not access or use the Platform. The Platform is not directed to, and we do not knowingly collect personal information from children under 18. If you believe we have information from a child under 18, contact us at privacy@prepdoc.ai.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Platform thereafter.

Your continued use of the Platform following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Accessing the Platform and Account Security

We reserve the right to withdraw or amend this Platform, and any service or material we provide on or through the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Platform or the entire Platform.

You are responsible for both:

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information, including health- or wellness-related information and materials that you choose to submit or upload. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website and any health- or wellness-related information or files you submit or upload, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Platform or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Intellectual Property Rights

The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, AI-assisted s, question-and-answer features, account functionality, subscription functionality, upload workflows, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Platform for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as follows:

You must not:

You must not access or use for any commercial purposes any part of the Platform or any services or materials available through the Platform.

If you wish to make any use of material on the Platform other than that set out in this section, please contact us at privacy@prepdoc.ai.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms of Use, your right to use the Platform will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Platform or any content on the Platform is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Platform not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the terms PrepDoc AI, PrepDoc AI LLC, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Platform are the trademarks of their respective owners.

DMCA and Copyright Infringement Notices

The Company respects the intellectual property rights of others and expects users of the Platform to do the same. If you believe that any content available on or through the Platform infringes a copyright that you own or control, you may submit a written notice of claimed infringement to the Company's designated copyright agent at privacy@prepdoc.ai with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the copyright owner; (b) a description of the copyrighted work you claim has been infringed; (c) a description of the location on the Platform of the material you claim is infringing, with sufficient detail to allow us to locate it; (d) your name, mailing address, telephone number, and email address; (e) a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or applicable law; and (f) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf. The Company reserves the right to remove or disable access to content alleged to be infringing and to terminate the accounts of users determined to be repeat infringers.

Prohibited Uses

You may use the Platform only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Platform:

Additionally, you agree not to:

User Contributions

The Platform may contain question-and-answer features, comment sections, upload tools, document submission features, account-based features, and other interactive features (collectively, "Interactive Services") that allow users to submit, provide, transmit, display, or upload to us or through the Platform content or materials, including health- or wellness-related information, documents, images, forms, and other files (collectively, "User Contributions").

All User Contributions must comply with the Content Standards set out in these Terms of Use. You retain any ownership rights you may have in your User Contributions. However, any User Contribution you provide on or through the Platform will be considered non-confidential and non-proprietary, except to the extent otherwise described in our Privacy Policy or required by applicable law. By providing any User Contribution on or through the Platform, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns, a worldwide, royalty-free, fully paid-up, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, adapt, translate, create derivative works from, perform, display, distribute, analyze, process, and otherwise disclose to third parties such User Contributions, in whole or in part, in any media now known or hereafter developed, for any lawful purpose related to operating, providing, maintaining, improving, analyzing, securing, supporting, and promoting the Platform and our services. Notwithstanding the foregoing, with respect to any health- or wellness-related information you submit or upload through the Platform, the use of such information is also subject to and governed by our Privacy Policy. Upon your written request for deletion of your account or specific User Contributions directed to privacy@prepdoc.ai, we will use commercially reasonable efforts to delete such content, except to the extent we are required or permitted to retain it under applicable law necessary for legitimate operational, security, legal, or compliance purposes.

You represent and warrant that:

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Platform.

Monitoring and Enforcement; Termination

We have the right to:

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Platform. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review all material submitted through the Platform and cannot ensure prompt removal of objectionable material. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, submissions, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

Reliance on Information Posted

The information presented on or through the Platform is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Platform, or by anyone who may be informed of any of its contents.

Without limiting the generality of the foregoing, you understand and agree that (a) the Platform and any content available through the Platform, including any User Contributions and any AI-generated outputs, AI-assisted s, and responses in the Interactive Services, are for general educational and informational purposes only; (b) the Platform does not provide and is not a substitute for professional medical advice, diagnosis, or treatment; (c) your use of the Platform does not create, and you will not claim that it creates, a doctor–patient or other clinical relationship between you and the Company; and (d) the Company is not a healthcare provider, telehealth platform, electronic medical record system, HIPAA covered entity, or HIPAA business associate unless the Company expressly agrees otherwise in a separate written agreement.

This Platform may include content provided by third parties, including materials provided by other users and third-party licensors, syndicators, aggregators, reporting services, service providers, and other third parties. All statements and/or opinions expressed in these materials, and all articles, responses, outputs, and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Platform

We may update the content on this Platform from time to time, but it's not necessarily complete or up-to-date. Any of the material on the Platform may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Use of the Platform

All information we collect on or through the Platform, including health- or wellness-related information and materials you submit or upload, is subject to our Privacy Policy. By using the Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. We implement and maintain reasonable technical, administrative, and physical safeguards designed to protect the information we collect and process through the Platform, including any health- or wellness-related information you submit or upload, against unauthorized access, use, disclosure, alteration, or destruction. However, no data security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach affecting your information that is required to be reported under applicable law, we will notify you in accordance with our obligations under such law. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Online Purchases and Other Terms and Conditions

All purchases through our site or other transactions for the sale of goods or services, including subscriptions, carried out through the Platform, or resulting from your use of the Platform, are governed by our Terms of Sale, which are hereby incorporated into these Terms of Use.

Additional terms and conditions may also apply to specific portions, services, or features of the Platform. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

Linking to the Platform and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.

This Platform may provide certain social media features that enable you to:

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Platform

If the Platform contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Platform is based in the State of Colorado in the United States. We provide this Platform for use only by persons located in the United States. We make no claims that the Platform or any of its content is accessible or appropriate outside of the United States. Access to the Platform may not be legal by certain persons or in certain countries. If you access the Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. The Company is committed to making the Platform accessible to individuals with disabilities. We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to the extent reasonably practicable. If you experience accessibility barriers while using the Platform, or require these Terms of Use or other Platform content in an alternative format, we will make reasonable efforts to accommodate your request.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Platform will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Platform for any reconstruction of any lost data.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORM. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE PLATFORM, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORM OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE PLATFORM OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Platform, including, but not limited to, your User Contributions, any use of the Platform's content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Platform.

Governing Law and Jurisdiction

All matters relating to the Platform and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Colorado without giving effect to any choice or conflict of law provision or rule (whether of the State of Colorado or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Platform shall be instituted exclusively in the federal courts of the United States or the courts of the State of Colorado, in each case located in the City of Denver and County of Denver, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. Any dispute, controversy, or claim arising out of or relating to these Terms of Use or the Platform, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, applying Colorado law. The arbitration shall be conducted by a single, neutral arbitrator. The arbitration may be conducted in Denver, Colorado or, at the election of the consumer party, by videoconference or telephone. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction solely to prevent immediate, irreparable harm pending the resolution of an arbitration proceeding, without waiving its right to arbitrate the underlying dispute. YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING, WHETHER IN ARBITRATION OR IN COURT. If you do not wish to be bound by this arbitration agreement, you must notify the Company in writing within thirty (30) days of first accepting these Terms of Use; if you timely opt out, disputes shall be resolved exclusively in the courts specified in the Governing Law and Jurisdiction section above. If any portion of this arbitration provision is found to be invalid or unenforceable, the remainder shall continue in full force and effect, except that if the class action and collective action waiver is found unenforceable in a particular case, this entire arbitration provision shall be null and void as to that case only.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms of Use or in connection with the Platform to the extent that such failure or delay is caused by events or circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil disturbance, governmental actions or regulations, power or telecommunications outages, internet disruptions, cyberattacks or other malicious acts by third parties, or the failure or unavailability of third-party service providers, including AI model providers, cloud infrastructure providers, and payment processors. In such circumstances, the Company's obligations will be suspended for the duration of the force majeure event, and the Company will use commercially reasonable efforts to resume normal operations as soon as practicable. The existence of a force majeure event does not excuse your obligation to pay any amounts otherwise due under these Terms of Use or the Terms of Sale.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use, our Privacy Policy, and Terms of Sale (if any) constitute the sole and entire agreement between you and PrepDoc AI LLC regarding the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Platform.

Your Comments and Concerns

This Platform is operated by PrepDoc AI LLC, a Colorado limited liability company with its principal place of business in Castle Rock, CO.

All feedback, comments, requests for technical support, and other communications relating to the Platform may be directed to: privacy@prepdoc.ai.